Spicewood sits on a mix of older plumbing and newer builds, and our crew has pulled water out of both, which is why the truck that shows up already has the right extraction head for your situation.
Call +1-844-578-1604
Avg. arrival under 60 minutes in Spicewood
Flat-rate quote before any equipment runs
Licensed & insured, verifiable on request
We run our Spicewood operation on IICRC-certified technicians and commercial-grade equipment, not a subcontractor list we pull from when the phone rings.
Our Spicewood dispatch desk is staffed around the clock by people, not an automated queue, which matters most at exactly the hour you're calling.
We also keep documentation formatted the way insurance adjusters actually want to see it, since most of our jobs end up crossing an adjuster's desk at some point.
Water damage rarely starts as a dramatic flood — it usually starts small, and these are the signs worth acting on before the damage spreads further.
Repainting over a recurring ceiling stain treats the symptom, not the leak still feeding it from above or behind the surface. The stain returning is the actual diagnosis.
If a dehumidifier and open windows don't clear the smell within a day or two, there's an active moisture source that ventilation alone won't solve.
A hollow sound from tile that used to sound solid usually means the mortar bed lost adhesion from sustained moisture underneath.
A sudden increase in usage with no change in household habits is often the earliest sign of a slab leak, well before any visible water shows up.
Wallpaper that suddenly lifts at the seams after holding fine for years often signals a change in the humidity or moisture level inside that wall cavity.
Mold that returns after a bleach cleaning is a sign the moisture source behind it was never actually addressed.
If more than one of these sounds familiar, it's worth a professional moisture check sooner rather than later.
Treating Water Removal as a single continuous job, rather than a series of handoffs, is what keeps timelines shorter and documentation consistent.
The equipment on our trucks scales up or down to the job, but the process — assess, extract, dry, verify, repair — doesn't change.
We treat extraction speed as the single biggest variable we control — every additional hour of standing water raises the odds of secondary damage.
We don't call a structure dry based on a visual check — the moisture meter has the final say before equipment comes down.
Our sewage cleanup protocol follows IICRC S500 guidelines start to finish, including isolation of the affected zone and disposal documentation.
Antimicrobial treatment on studs, subfloor, and other porous surfaces happens during the drying phase, especially anywhere that stayed wet more than 48 hours.
Reconstruction starts from the actual drying documentation, not a fresh guess, which keeps the repair scope accurate.
We inventory and relocate contents that need to leave the affected area, then coordinate their return once the space is verified dry.
This is the same sequence every job follows, whether it's a single flooded room or a full commercial loss.
Real person, real questions, fast routing — the goal is getting a truck moving within minutes of hanging up.
Photo and moisture documentation happens before any equipment gets touched, which protects your insurance claim later.
Standing water comes out first with commercial extraction equipment, then air movers and dehumidifiers go to work based on the readings just taken.
Final verification is where corners often get cut industry-wide; we treat it as mandatory.
We built the checklist below around the actual complaints people have about restoration companies in general, then made sure Aqua Guard Water Damage doesn't repeat them.
Licensing and insurance aren't paperwork we keep in a drawer; they're what let us stand behind the work if something doesn't go as planned.
Regionally staged trucks mean a crew often arrives before a national chain's call center finishes the intake questionnaire.
We'd rather have the pricing conversation upfront than after the job's already underway.
A guarantee only counts if it's backed by a second moisture reading, not just good intentions.
Every job closes with documented moisture verification, because a promise without data behind it isn't much of a promise.
This isn't marketing copy — it's the actual checklist our crews sign off against before a job is marked complete.
Call +1-844-578-1604Our Spicewood service radius covers 78669, with trucks positioned to reach any address quickly, not just the neighborhoods closest to a single office.
We track call patterns by zip code across Spicewood to keep crew staffing matched to where emergencies actually happen.
"Our water heater gave out overnight and by the time I found the pool of water it had already crept under the cabinets. The crew here in Spicewood had it extracted and drying equipment running before I finished my coffee."
Renee A., Spicewood"They found mold starting behind our baseboards before it spread and handled containment properly instead of painting over it like a previous company tried."
Owen D., Spicewood"The sewage backup in our basement bathroom got the full PPE-and-disinfection treatment, and they walked me through exactly why certain materials had to go."
Fatima J., Spicewood"Fast response and clear pricing, and they handled the back-and-forth with my insurance adjuster directly, which saved me a genuinely stressful week."
Lucas P., Spicewood"Getting a daily drying log meant we always knew where the job stood instead of a vague verbal update."
Grace T., Spicewood"Working a commercial job around our business hours could have been a scheduling nightmare, but they made it simple."
Nathaniel W., Spicewood"A cracked supply line under our kitchen sink went unnoticed for days, and by the time we called, the subfloor was saturated. They only replaced what actually tested wet, not the whole floor."
Bianca H., Spicewood"Storm runoff got into our crawl space and the smell alone told us something was wrong. They found a failed vapor barrier and fixed the actual cause during the same visit."
Derek S., Spicewood"Our upstairs bathroom leaked into the kitchen ceiling below and the crew traced it back to a failed wax ring on the toilet, not just patched the visible ceiling stain."
Melissa C., Spicewood"Being out of town when it happened was stressful enough — having a crew that could work directly with our property manager made it manageable."
Victor N., Spicewood